I bought a new car about a week ago. On Monday night my car went into a panic mode. The alarms and lights where flashing, and I couldn’t get into the car at all. It was under complete lock down. I called road side assistance. They said they couldn’t turn it off, they called a tow truck for me but it would take an hour and a half for them to get to me.
I waited outside with my husband in the cold it was about 11pm at night and the alarm went off for 45 mins. A few of my neighbors asked if I was ok. I apologized over and over. I was so embarrassed and stressed. I would have hated to be one of my neighbors that night. There was nothing I could do though.
Finally when the tow guy came he asked if we could put the car in neutral, I said we were completely locked out of it, he said to not touch the car because the alarm might go off again and he didn’t have the right kind of tow truck to tow a car not in neutral. He said there would be a new person in the morning.
7am the new guy was there to tow it and the alarm goes off again. No one can stop it but at least this time it’s in the process of being taken away.
The dealer told me it was the 12V battery that was failing. I can’t believe something like that would cause that much of a ruckus. Like I got the point after 3 alarms. I’m about to go and pick up the car and it should be cover, but if it’s no so help me. I will be that person. This is 100% the dealers fault. How could they sell me a certified used car only to have the battery fail a week in?!?