Donator — they/them
Posted 4 years ago ( 2020/01/8 00:23:36 )
Well, I try to start out calls like this assuming the best, and treating people kindly and patiently, and it usually works out. In fact, the employee just came to my door and delivered the package himself. He felt bad for the mistake, but I was just happy they were able to fix it so quickly. I had been told not to expect it until tomorrow.
What happened is the box got put on the wrong route, and he just looked at the last name, and delivered it to the family on his route with my last name.
I know some people have had trouble with the post office, but I think being kind and patient can go a long way toward improving how people in that job treat you, even if you think the situation is unreasonable, or the people are in the wrong.